AI that works in your business, without you having to work it out.
You can see the potential of AI. Finding the time to make it work in your business is another matter. We do that work for you—connecting the people, processes and tools you already have, and automating the handoffs that slow things down. You stay focused on running your business.
We configure Susan around your people, information and ways of working.
Susan
Your digital worker
Sales
Prospects, proposals & follow-up
Finance
Accounts, invoices & reporting
Marketing
Website, content & design
Operations
Orders, stock & production
Leadership
Analysis, planning & strategy
One worker. Connected work. Your team in control.
A familiar way to work.
Speak or type in your usual chat. Susan uses your tools and returns work for review.
Susan
Your digital worker
Your team
Brief · Review · Decide
Chat
Speak or type
Teams, Slack or Telegram
Files & records
Documents & spreadsheets
Your applications
The tools you already use
Browser
Research & web-based work
AI models
Chosen for the work
Your existing tools. Your team in control.
Illustrative digital worker · Defined work, trained around your business.
Meet your digital worker
01 / Across your business
One digital worker. Across your business.
We set up and train a digital worker around your business—to support your team and automate work across the working day.
Susan
Your digital worker
Sales
Prospects, proposals & follow-up
Finance
Accounts, invoices & reporting
Marketing
Website, content & design
Operations
Orders, stock & production
Leadership
Analysis, planning & strategy
Your business context. Your instructions.
One worker. Connected work. Your team in control.
02 / A familiar way to work
A familiar way to work.
A simple conversation. Work across your tools. Access you control.
Your team
Brief. Review. Decide.
Chat
Speak or type
Teams, Slack or Telegram
Susan
Your digital worker
Files & records
Documents & spreadsheets
Your applications
The tools you already use
Browser
Research & web-based work
AI models
Chosen for the work
Her own computer & work accountAccess matched to her role
Brief Susan by voice or text. She works across your tools. You control access and approvals.
Susan is an illustrative digital worker. We start with defined work and build her role with your team.
Where could your teams use more time?
Sales
“How do I give my salespeople more time to win clients?”
Finance
“How do I give my finance team more time to explain the numbers?”
Operations
“How do I give my operations team more time to improve delivery?”
Your team
“How do I give my team more time for the work that matters?”
Sales
“How do I give mysalespeoplemore timeto win clients?”
Let’s put Susan to work.
An example workflow.
An example workflow.
Today
Your team carries all ten steps.
With Susan
The same work. Seven fewer steps for your team.
Your team
10 steps3 touchpoints
Susan
7 actions
01Gather information
02Prepare brief
03Set direction
04Capture actions
05Update records
06Prepare work
07Review & approve
08Coordinate next steps
09Confirm outcome
10Complete handover
One illustrative workflow. The steps and responsibilities are configured around your business.
What changes for your business
More operational capacity. From the team you already have.
Your people focus on direction, decisions and outcomes. Susan carries the work between.
Today
Your team carries all ten steps.
01Gather information
02Prepare brief
03Set direction
04Capture actions
05Update records
06Prepare work
07Review & approve
08Coordinate next steps
09Confirm outcome
10Complete handover
With Susan
The same work. Seven fewer steps for your team.
Your team
3 touchpoints
03Set direction
07Review & approve
09Confirm outcome
Susan
7 actions
01Gather information
02Prepare brief
04Capture actions
05Update records
06Prepare work
08Coordinate next steps
10Complete handover
One illustrative workflow. The steps and responsibilities are configured around your business.
What changes for your business
More operational capacity. From the team you already have.
Your people focus on direction, decisions and outcomes. Susan carries the work between.
Where could your teams use more time?
Sales
“How do I give my salespeople more time to win clients?”
Finance
“How do I give my finance team more time to explain the numbers?”
Operations
“How do I give my operations team more time to improve delivery?”
Your team
“How do I give my team more time for the work that matters?”
Sales
“How do I give mysalespeople more timeto win clients?”
Let’s put Susan to work.
One illustrative workflow · Ten steps
An example workflow.
Start: a piece of work is requested
Finish: outcome confirmed, records and handover complete
Today
Your team carries all ten steps.
Ten steps rely on your people, including all the preparation and follow-through.
With Susan
The same work. Seven fewer steps for your team.
Susan takes on preparation, records and follow-through. Your team directs, approves and confirms.
Your team10 steps to carry, from preparation to handover3 touchpoints · direction, approval and confirmation
Susan7 actions · preparation, records and coordination
01
Gather information
02
Prepare brief
03
Set direction
Your team
04
Capture actions
05
Update records
06
Prepare work
07
Review & approve
Your team
08
Coordinate next steps
09
Confirm outcome
Your team
10
Complete handover
People at the decisions. Susan carries the work between.
With Susan
The same work. Seven fewer steps for your team.
Susan takes on preparation, records and follow-through. Your team directs, approves and confirms.
Your team10 steps to carry, from preparation to handover3 touchpoints · direction, approval and confirmation
Susan7 actions · preparation, records and coordination
01
Gather information
02
Prepare brief
03
Set direction
Your team
04
Capture actions
05
Update records
06
Prepare work
07
Review & approve
Your team
08
Coordinate next steps
09
Confirm outcome
Your team
10
Complete handover
The same work. Seven fewer steps for your team.
Ten steps still happen. Susan carries seven; your team sets direction, approves and confirms the outcome.
Who carries each step, before and with Susan
The work
Handled manually
With Susan
01Gather information
Your team
Susan
02Prepare brief
Your team
Susan
03Set direction
Your team
Your team
04Capture actions
Your team
Susan
05Update records
Your team
Susan
06Prepare work
Your team
Susan
07Review & approve
Your team
Your team
08Coordinate next steps
Your team
Susan
09Confirm outcome
Your team
Your team
10Complete handover
Your team
Susan
More operational capacity. From the team you already have.
Your people focus on direction, decisions and outcomes. Susan carries the work between.
Already working across industries
Different businesses. More capacity for your people.
Three months in, our client work already spans five industries.
Trading & commodities
Mining & resources
Food production
Drinks & hospitality
Property & real estate
Across these businesses, our work goes beyond a single use case.
Project hubs
Research & intelligence
Documents & reporting
News & information capture
Follow-up & coordination
Business memory
Different operations. The same adaptable approach—configured around each business.
How we deliver
The pattern is familiar. The setup is specific to your business.
Where could Susan free up capacity in your business? We start with the workflow that matters most, then build her role around your people, systems and rules.
01
Map the work
Understand the workflows, handoffs, data and decisions involved.
02
Find the friction
Identify repeated effort, lost context, slow handoffs and unclear review.
03
Choose the first workflows
Select opportunities by value, feasibility, risk and readiness.
04
Configure Susan
Fit her to your information, tools, standards and approval rules.
05
Test, then put to work
Test outputs and handoffs with your team before putting them into use.
06
Support and improve
Refine the workflow as use, tools and business needs change.
Controls
Built in, from the first workflow.
Approved sources
The workflow draws only on material the business has chosen and can stand behind.
Permissions and data boundaries
Who and what can see each source is defined before anything is connected.
Human review
Judgement stays with people at the points where it matters.
Logging and traceability
Outputs can be traced back to their inputs, steps and approvals.
Exception handling
Cases the workflow cannot handle are surfaced, not guessed at.
Business-owned context
What the workflow learns stays with the business, not with a tool vendor.
Start with one workflow. We'll take it from there.
Tell us about the workflow or operational problem. Joe will reply personally.