Long Arc Productivity

AI that works in your business, without you having to work it out.

You can see the potential of AI. Finding the time to make it work in your business is another matter. We do that work for you—connecting the people, processes and tools you already have, and automating the handoffs that slow things down. You stay focused on running your business.

The Long Arc mark: three overlapping circles for systems, people and process
SystemsPeopleProcessWhere they meet: the handoffs

Meet your digital worker

One digital worker.
Across your business.

We configure Susan around your people, information and ways of working.

Susan

Your digital
worker

Sales

Prospects, proposals & follow-up

Finance

Accounts, invoices & reporting

Marketing

Website, content & design

Operations

Orders, stock & production

Leadership

Analysis, planning & strategy

One worker. Connected work.
Your team in control.

A familiar way
to work.

Speak or type in your usual chat. Susan uses your tools and returns work for review.

Susan

Your digital
worker

Your team

Brief · Review · Decide

Chat

Speak or type

Teams, Slack or Telegram

Files & records

Documents & spreadsheets

Your applications

The tools you already use

Browser

Research & web-based work

AI models

Chosen for the work

Your existing tools.
Your team in control.

Illustrative digital worker · Defined work, trained around your business.

Meet your digital worker

01 / Across your business

One digital worker. Across your business.

We set up and train a digital worker around your business—to support your team and automate work across the working day.

Susan

Your digital worker

Sales

Prospects, proposals & follow-up

Finance

Accounts, invoices & reporting

Marketing

Website, content & design

Operations

Orders, stock & production

Leadership

Analysis, planning & strategy

Your business context. Your instructions.

One worker. Connected work. Your team in control.

02 / A familiar way to work

A familiar way to work.

A simple conversation. Work across your tools. Access you control.

Your team

Brief. Review. Decide.

Chat

Speak or type

Teams, Slack
or Telegram

Susan

Your digital worker

Files & records

Documents & spreadsheets

Your applications

The tools you already use

Browser

Research & web-based work

AI models

Chosen for the work

Her own computer & work accountAccess matched to her role

Brief Susan by voice or text. She works across your tools. You control access and approvals.

Susan is an illustrative digital worker. We start with defined work and build her role with your team.

Where could your teams use more time?

Sales

“How do I give my salespeople more time to win clients?”

Finance

“How do I give my finance team more time to explain the numbers?”

Operations

“How do I give my operations team more time to improve delivery?”

Your team

“How do I give my team more time for the work that matters?”

Let’s put Susan
to work.

An example workflow.

An example workflow.

Today

Your team carries all ten steps.

With Susan

The same work.
Seven fewer steps for your team.

Your team

10 steps3 touchpoints

Susan

7 actions
  1. 01Gather information
  2. 02Prepare brief
  3. 03Set direction
  4. 04Capture actions
  5. 05Update records
  6. 06Prepare work
  7. 07Review & approve
  8. 08Coordinate next steps
  9. 09Confirm outcome
  10. 10Complete handover

One illustrative workflow. The steps and responsibilities are configured around your business.

What changes for your business

More operational capacity.
From the team you already have.

Your people focus on direction, decisions and outcomes. Susan carries the work between.

Today

Your team carries
all ten steps.

  1. 01Gather information
  2. 02Prepare brief
  3. 03Set direction
  4. 04Capture actions
  5. 05Update records
  6. 06Prepare work
  7. 07Review & approve
  8. 08Coordinate next steps
  9. 09Confirm outcome
  10. 10Complete handover

With Susan

The same work.
Seven fewer steps for your team.

Your team

3 touchpoints
  1. 03Set direction
  2. 07Review & approve
  3. 09Confirm outcome

Susan

7 actions
  1. 01Gather information
  2. 02Prepare brief
  3. 04Capture actions
  4. 05Update records
  5. 06Prepare work
  6. 08Coordinate next steps
  7. 10Complete handover

One illustrative workflow. The steps and responsibilities are configured around your business.

What changes for your business

More operational capacity.
From the team you already have.

Your people focus on direction, decisions and outcomes. Susan carries the work between.

Where could your teams use more time?

Sales

“How do I give my salespeople more time to win clients?”

Finance

“How do I give my finance team more time to explain the numbers?”

Operations

“How do I give my operations team more time to improve delivery?”

Your team

“How do I give my team more time for the work that matters?”

Let’s put Susan
to work.

One illustrative workflow · Ten steps

An example workflow.

Start: a piece of work is requested

Finish: outcome confirmed, records and handover complete

Today

Your team carries all ten steps.

Ten steps rely on your people, including all the preparation and follow-through.

With Susan

The same work. Seven fewer steps for your team.

Susan takes on preparation, records and follow-through. Your team directs, approves and confirms.

Your team10 steps to carry, from preparation to handover3 touchpoints · direction, approval and confirmation

Susan7 actions · preparation, records and coordination

  1. 01

    Gather information

  2. 02

    Prepare brief

  3. 03

    Set direction

    Your team
  4. 04

    Capture actions

  5. 05

    Update records

  6. 06

    Prepare work

  7. 07

    Review & approve

    Your team
  8. 08

    Coordinate next steps

  9. 09

    Confirm outcome

    Your team
  10. 10

    Complete handover

People at the decisions. Susan carries the work between.

With Susan

The same work. Seven fewer steps for your team.

Susan takes on preparation, records and follow-through. Your team directs, approves and confirms.

Your team10 steps to carry, from preparation to handover3 touchpoints · direction, approval and confirmation

Susan7 actions · preparation, records and coordination

  1. 01

    Gather information

  2. 02

    Prepare brief

  3. 03

    Set direction

    Your team
  4. 04

    Capture actions

  5. 05

    Update records

  6. 06

    Prepare work

  7. 07

    Review & approve

    Your team
  8. 08

    Coordinate next steps

  9. 09

    Confirm outcome

    Your team
  10. 10

    Complete handover

The same work.
Seven fewer steps for your team.

Ten steps still happen. Susan carries seven; your team sets direction, approves and confirms the outcome.

Who carries each step, before and with Susan
The workHandled
manually
With
Susan
01Gather informationYour teamSusan
02Prepare briefYour teamSusan
03Set directionYour teamYour team
04Capture actionsYour teamSusan
05Update recordsYour teamSusan
06Prepare workYour teamSusan
07Review & approveYour teamYour team
08Coordinate next stepsYour teamSusan
09Confirm outcomeYour teamYour team
10Complete handoverYour teamSusan
Susan · Your digital worker

Illustrative, configured workflow · Not a measured client result.

More operational capacity.
From the team you already have.

Your people focus on direction, decisions and outcomes.
Susan carries the work between.

Already working across industries

Different businesses.
More capacity for your people.

Three months in, our client work already spans five industries.

  • Trading & commodities

  • Mining & resources

  • Food production

  • Drinks & hospitality

  • Property & real estate

Across these businesses, our work goes beyond a single use case.

  • Project hubs
  • Research & intelligence
  • Documents & reporting
  • News & information capture
  • Follow-up & coordination
  • Business memory

Different operations. The same adaptable approach—configured around each business.

How we deliver

The pattern is familiar.
The setup is specific to your business.

Where could Susan free up capacity in your business? We start with the workflow that matters most, then build her role around your people, systems and rules.

  1. 01

    Map the work

    Understand the workflows, handoffs, data and decisions involved.

  2. 02

    Find the friction

    Identify repeated effort, lost context, slow handoffs and unclear review.

  3. 03

    Choose the first workflows

    Select opportunities by value, feasibility, risk and readiness.

  4. 04

    Configure Susan

    Fit her to your information, tools, standards and approval rules.

  5. 05

    Test, then put to work

    Test outputs and handoffs with your team before putting them into use.

  6. 06

    Support and improve

    Refine the workflow as use, tools and business needs change.

Controls

Built in, from the first workflow.

Approved sources

The workflow draws only on material the business has chosen and can stand behind.

Permissions and data boundaries

Who and what can see each source is defined before anything is connected.

Human review

Judgement stays with people at the points where it matters.

Logging and traceability

Outputs can be traced back to their inputs, steps and approvals.

Exception handling

Cases the workflow cannot handle are surfaced, not guessed at.

Business-owned context

What the workflow learns stays with the business, not with a tool vendor.

Start with one workflow. We'll take it from there.

Tell us about the workflow or operational problem. Joe will reply personally.

Prefer email? info@longarcproductivity.com

About us

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